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Welcome to Napleton Downtown Buick GMC
Thank you for making your way to Napleton Downtown Buick GMC, your certified Buick, GMC dealer serving drivers throughout Chicago and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC models for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Napleton Downtown Buick GMC in Chicago today for quality vehicles, a friendly team, and professional service at every step of the way. And if you have any questions for us, you can always get in touch at (312) 225-4300.
Our Reviews
Napelton makes the car buying process very smooth! Highly recommend to anyone looking at GM!
I had my eye on the 2019 Hyundai Tucson for a few weeks. Finally was able to go check it out and was assisted by Darrin F. As long as everything with the car felt right (which it did) I was going to get it regardless but Darrin was patient, informative, and most importantly not pushy. I know we all have jobs to do and he did his with respectful integrity and white glove service. It was an extremely long wait time because there was only one finance rep working that day, and Darrin was happy to oblige taking pictures of me in my new car LOL. This was a lovely experience, which buying a car at a dealership often can be unpleasant. 10/10 recommend Darrin and Napleton!
Great experience! Andrell (sales specialist) really went the extra mile to secure our business. We ran into a few minor issues but they were handled and corrected in a very short time. excellent customer service!!
Great experience. Had Hector again and he gave me great service! Easy in and easy out.
Excellent customer service Professional staff comfortable waiting area They actually feed their customers who where waiting for service
The service was excellent, was given pertinent information on vehicles, warranties and a great experience.
Great service and employees. I was krot informed of progress and service needed. Pleasant waiting area.
They made me feel special. They took care of the problem. I will go back.
I appreciate how Todd looked out for me so that I was able to use my Buick rewards.
Excellent 10+ thank you very grateful everybody’s I recommend them!!!!!thank you thankyou thank
Was treated like a king. There staff are the best. Try to see yourself. I had to sunroof problem and needed it fixed. There told to get there as as I can.At the end. They went out to make sure I was happy. I'm going back next year and get me another car from them. THANKS NAPLETON .
It's cool. Great customer services. Second car purchase at this location. I've recommended so many people here and they're all satisfied.
First wheni arrived at the dealership I didn't have to wait a long time before being seen.I was inaand out ina jiffy.The attendant was nice and answered all my questions.The price was not too bad.
Took my Buick Encore for a Oil Change and and Hector Cuevas was very nice!
Raphael Ebisi was a great sales consultant and I enjoyed working with him. He was very patient and made sure I got what I needed and wanted.
Have used this dealership exclusively since purchase. Never disappointed in helpfulness and thoroughness. They have earned my loyalty.
Great Sales Department everyone is so friendly and helpful. They make sure you get the vehicle you want!!!!!
Came in to service my 2012 Equinox. Great service Team. Oil change and they noticed the struts were bad. Got me a great price and professional service. Highly recommend. Thank you Edgar, Mike, Kevin and Technicians.
Great people from Sales Dept to Service. I had brought in my parents vehicle for it's 80,000 mile service. They took the time and explained to me what needed to be done. I then walked over the sales floor while waiting and was greated with a smile from everyone. The management team was also very helpful answering a few questions that I had about GMC DENALI. I was treat with very well. Great place to buy my next vehicle.
Fantastic location, with so many great used and new vehicles to choose from. Highly recommend
Went in for to price out used cars and everyone was very helpful. Great selection and their network is wide so they can find anything for you. Go to Napleton for your next ride.
Just had my Kona in on Saturday for regular maintenance. Service was quicker than I expected. The service manager Phillip got my paperwork and went over the service that was done and then gave me a copy of my inspection letting me know tires, brakes, and if anything else was needed. This was the FIRST time since I have been coming here someone took the time to go over the inspection with me. I will be going back to see Phillip for my filters he recommended.
They have awesome staff and hospitality is on point. Very welcoming and care about the customers.
I went for maintenance work on my Hyundai Sonata and they were very efficient and answered all my questions. I would recommend their service to everyone.The employees were polite and considerate, they took the time to listen to your questions and have a satisfying response.
Rogers facility is nice and clean, the staff are helpful and my salesman Mr Washington made my car buying experience wonderful. He did everything he said he would.